Privacy Policy for El Grande Supermarket

Effective Date: 01/22/2025 El Grande Supermarket ("we," "us," or "our") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our stores, use our website, or interact with our services.

1. **Information We Collect**
We may collect the following types of information:

**a. Personal Information:** Name, email address, phone number, mailing address, and payment details when you make a purchase or sign up for programs like loyalty memberships.

**b. Non-Personal Information:** Information about your visit to our website, such as IP address, browser type, pages visited, and time spent on the site.

**c. Transaction Data:** Details about your purchases, preferences, and interactions with our services.

2. **How We Use Your Information** We use the information collected for purposes such as:

- Fulfilling orders and processing payments.
- Providing customer support.
- Sending marketing communications and promotional offers.
- Personalizing your shopping experience.
- Improving our services and analyzing trends.
- Complying with legal and regulatory obligations.

3. **Sharing Your Information**

We do not sell your personal information. However, we may share it with:

- Service Providers: Third parties who assist with payment processing, email marketing, and other operational functions.

- Legal Compliance: Authorities or legal entities when required by law.

4. **Cookies and Tracking Technologies** Our website may use cookies and similar technologies to improve your browsing experience. These tools help us understand how you interact with our site and enable features like shopping carts or personalized recommendations. You can manage your cookie preferences through your browser settings.

5. **Data Security** We implement industry-standard security measures to protect your information. However, no method of transmission or storage is entirely secure, and we cannot guarantee absolute security.

6. **Your Rights** You have the right to:

- Access and review the personal information we hold about you.
- Request corrections to your information.
- Opt-out of receiving marketing communications.
- Request the deletion of your personal information, subject to legal and operational requirements.

7. **Children's Privacy** Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

8. **Changes to This Policy** We may update this Privacy Policy periodically. Any changes will be effective upon posting the updated policy on our website.

9. **Contact Us** If you have any questions or concerns about this Privacy Policy, please contact us:
- Phone: (813)871-3580
- Email: support@elgrandesupermarket.com
- Address: 8413 Hanley Rd, Tampa, FL 33634

Thank you for trusting El Grande Supermarket. Your privacy is our priority.